Solutions

All your operational workflows, all in one place.

Work orders, inspections, assets, inventory, documents, and incidents: one platform, each module tied to the same live map of your venue.

One platform, every workflow

Everything, on the same map.

PINS
Every task, issue, ticket, or item of work, placed on the map.

Routed to the right team, and collaborated on through to completion.

app.pin.works
pins-map
What PIN manages

Every workflow, one system.

01
Task Management

Create, assign, and track work across every department, all tied to a precise location on the map.

02
Service Requests

Capture and route reported issues and requests to the right team, tracked to completion so nothing slips through.

03
Inspections, Checklists & Procedures

Automate daily routines, scheduled inspections, and standardized procedures, with instant task creation when an issue is found.

04
Preventive Maintenance

Schedule recurring PMs on every asset, with checklists and history, so equipment is serviced before it fails.

05
Asset Management

Every asset gets a digital profile on the map, with condition, schedules, linked inventory, and full maintenance history.

06
Inventory Management

Track parts, supplies, and materials across the property, with automatic restock alerts when stock runs low.

07
Incident Management

Dispatch officers, track active incidents, and document everything in real time, from open to cleared.

08
Patrols & Rounds

Recurring security patrols and operational rounds, generated on schedule and logged with every sweep.

09
Scheduling

Build department schedules, assign staff to zones, and surface the right person when assigning work.

10
Operational Communication

Every conversation happens in context, within a Pin, across a team, or one-on-one. No more lost threads.

11
Location Management

Every space on the property becomes a data layer, with documents, contacts, activity history, and insights.

12
Document Management

SOPs, manuals, and files attached directly to locations, assets, and Pins, accessible where the work happens.

13
Vendor Management

Track every vendor, contractor, and supplier with contract management, contacts, and documentation. Send tasks and projects directly to external vendors.

14
Tenant Portal

Tenants submit requests via a dedicated link or QR code, routed into PIN automatically. No account needed.

15
Certificates of Insurance

AI reads every COI on upload, pulling coverage, limits, and expiration dates automatically, then flags gaps and alerts you before a certificate lapses.

16
Project Management

Multi-department initiatives with linked tasks, milestones, and centralized progress tracking.

PIN AI

AI that understands your entire operation.

Most AI only sees the one tool it was built into. Because every department, asset, location, document, and Pin lives in PIN, its AI sees all of it at once, connects the dots, and gets smarter as you use it.

✦Pinny, your AI assistant

Ask your property anything.

Pinny reads everything across PIN and answers in plain language, from your own operational data. Like an operations analyst on call around the clock, it explains what's happening, advises on what to do next, and turns the answer into real work.

Pinny sees
PinsAssetsLocationsDocumentsInspectionsIncidentsInventoryProjectsVendors
✦Ask Pinny
Why does the G1 escalator keep going down?
It's flagged as a hotspot. Most of its recent Pins trace back to the handrail drive, its preventive maintenance is overdue, and the warranty still covers the part. Want me to send a Pin to the vendor?
Pin historyPM scheduleWarrantyVendor
Yes, send it.
Ask about your property…→
✦Snap-to-Pin

One photo. A complete Pin.

Anyone can snap a photo. PIN's AI writes it up, identifies the asset, sets the priority, and pulls the repair steps straight from the equipment's manual. Then it routes it to the right team, dropped on the map exactly where you're standing.

✓Writes the title and description
✓Identifies the asset and sets the priority
✓Pulls the repair steps from the manual
✓Routes it to the right department and assignee
Taking a photo of an issue in PIN
→
The Pin AI created from the photo

Working in the background, across everything.

✦
Executive Overview

A live venue health score with its trend and department scores, plus AI health reports for every asset and location.

✦
Hotspot Detection

Surfaces the locations and assets where issues keep recurring, and flags new Pins that look like safety risks or high priority.

✦
Predictive Maintenance

Learns from every repair and hour of downtime to flag the assets most likely to fail, so teams can service them before they break.

✦
Document Intelligence

Reads every manual, warranty, lease, contract, and certificate of insurance, pulls out the key dates, terms, and coverage, and flags anything about to lapse.

✦
Procedure & Policy Generation

Turns manuals, regulations, and your own standards into structured SOPs, inspection checklists, and policies, ready to assign.

✦
Smart Routing

Sends every Pin to the right department and assignee based on the asset, the location, and the type of work, so nothing waits to be triaged.

✦
Duplicate Detection

Recognizes when several people report the same issue and merges them into a single Pin, so the work is only done once.

✦
Language Translation

Every Pin, chat, checklist, and document reads in each person’s own language, so the whole team works from the same information.

PIN doesn't just track your operation. It learns from it.
One system, not sixteen

Consolidate your operations stack.

16tools→1platform
✕Today: fragmented & costly

A separate subscription for each one, adding up every month.

CMMS subscription · expensive licenses
Inspection app · another monthly bill
Chat or messaging tool · paid per seat
Inventory software · separate contract
Analytics or BI tool · costly add-on
Radios · no records
Texts & WhatsApp · scattered conversations
Spreadsheets & email · manual, lost in inboxes
Incident reporting software · siloed reports
Guard tour system · separate hardware
COI tracking service · manual follow-ups
Scheduling software · another login
Shared drives · files nobody can find
Project management tool · disconnected from the floor
Tenant request forms · no tracking
Paper logs & clipboards · re-typed later
→
✓With PIN: one platform
PIN

The AI spatial operating system for venue operations.

✓Task Management
✓Service Requests
✓Inspections, Checklists & Procedures
✓Preventive Maintenance
✓Asset Management
✓Inventory Management
✓Incident Management
✓Patrols & Rounds
✓Scheduling
✓Operational Communication
✓Location Management
✓Document Management
✓Vendor Management
✓Tenant Portal
✓Certificates of Insurance
✓Project Management
✦PIN AI built into every module

One platform, one cost. Retire the tools PIN replaces, and connect the ones you keep.

Get in touch

See PIN at your venue.

Tell us about your property and we'll walk through the workflows that matter most to your teams.