One platform. Every role.
PIN is designed to be used daily by every department across the venue — from frontline staff in the field to executives in the boardroom. Each level gets exactly what they need.
One platform for the whole venue.
PIN is designed to be used daily by every department across the venue, all working from the same map.
Work orders, repairs, and preventive maintenance, routed to the right technician with the asset history attached.
Building systems, HVAC, and life safety equipment, with manuals, warranties, and service records in one place.
Cleaning routes, restroom checks, and spill response, reported with a photo and closed out on the spot.
Patrols, rounds, and incident management, with dispatch, live timelines, and formal reports.
Guest requests and complaints, logged where they happen and handed off without a phone call.
A live view of every department, so issues move between teams without getting lost.
Projects, vendors, and capital planning, backed by real data on every asset and location.
Digital displays, kiosks, and network equipment, tracked as assets with their own repair history.
Garage lighting, gates, and signage, inspected on schedule and pinned to the exact level and bay.
Setup, teardown, and event-day issues, organized as projects with every department involved.
Tenant requests, openings, leases, and certificates of insurance, tracked from one place.
Equipment, inventory, and health inspections across every outlet and kitchen.
Tenant buildouts and capital projects, with punch lists as Pins on each space and drawings and permits attached.
Signage, displays, and activations placed as Pins where they go up, with installs and damaged media reported from the floor.
Every role runs on PIN.
Frontline, managers, and leadership, each working the way they need to.
Create and complete work from their phone, tied to the exact location.
Snap-to-Pin turns a photo into a fully written, routed Pin in seconds.
Everyone sees what matters to them.
PIN shows each person only what’s relevant to their role and department. Their map, their Pins, and their documents are filtered to what they need, so teams stay focused and sensitive information stays protected.
Your map view only shows the Pins, assets, and locations that are relevant to you, so you see your work, not everyone’s.
Frontline, managers, and leadership each get the views and actions their role needs.
Control who can see every document, from SOPs and floor plans to leases and contracts, by role, department, or person.
Security, safety, and medical incidents and reports are visible only to the people who need to see them.
Built for any venue where complexity is the challenge.
PIN is built for large venues: many square feet, many departments, and large teams working across every shift.
Every issue in the mall, on one live map.
Maintenance, housekeeping, security, and guest services each run on their own radios, group texts, and spreadsheets. Tenant requests, spills, and escalator outages arrive from every direction. PIN puts them all on one map.
Every room, every floor, on one live map.
Room turnovers, guest requests, and PTAC failures move between the front desk, housekeeping, and engineering by phone, radio, and paper logs. PIN pins each one to the exact floor and room.
Every gate and concourse, on one live map.
Jet bridges, baggage carousels, and restrooms are maintained by different teams and contractors. PIN gives every team the same live picture of the terminal, airside and landside.
Every section and concourse, on one live map.
On event day, concessions, security, guest services, and facilities coordinate over radio while issues pile up across every level. Between events, inspections and maintenance live in spreadsheets. PIN runs both.
Made for the people who actually do the work.
Large venues run on big, diverse teams across every shift, plus the vendors and contractors who support them.
Report, update, and close work from a phone in seconds, right where it happens.
Every Pin, chat, checklist, and document reads in each person’s own language.
Send work to outside vendors and track it to completion, without giving them full access.
Work, updates, and context carry over between shifts, so nothing gets lost at handoff.
From floor plans to live operations.
We work alongside your teams to bring the whole property into PIN, department by department.
Your floor plans become a live, interactive map of every floor, zone, and space.
Equipment, inventory, and documents are digitally cloned and placed where they live.
Departments, roles, and workflows are configured to match how your venue already runs.
Teams are trained on the floor, shift by shift, and start working in PIN from day one.
Trusted where it's hardest.
"At 3.5 million square feet, the hard part isn't the volume of work. It's coordination. PIN is the first system every department actually uses, and I can see the entire property live without waiting for a status meeting."
"Our patrols, inspections, and incidents used to live in three different places. Now every sweep is logged, every issue is pinned to where it happened, and I have a complete record I can stand behind."
"My team used to get requests by text and radio, and things slipped. Now everything comes in as a Pin with a photo and the exact location. Half the time they just snap a picture and PIN writes it up for them. They go fix it and close it out."
See PIN at your venue.
Tell us about your property and we'll walk through the workflows that matter most to your teams.